Enhanced Customer Service
We wanted to provide you with even better customer service than you previously received, so we have added Extended Customer Service Hours from 6:00 am to 8:00 pm CST Monday thru Friday.
Our customer service technicians are well-trained in all aspects of our products and our entire customer order system has been designed with the same “point and click” philosophy as the EZSeries Touchpanel Editor Software. Our target is to answer your phone call within 30 seconds of the first ring.
We realize that most End-User plants start early in the morning and West Coast customers are also entitled to make purchasing decisions until closing time and not 1:30 pm. Therefore, we extended our live order desk to open at 6:00 am and close at 8:00 pm Central Standard Time.
EZAutomation currently has its franchises in all continents. Its products are stocked and supported in USA, Canada, Columbia, Germany, Portugal, South Africa, India, Australia and New Zealand. We are in the process of setting up franchises all over the world. It is our goal to have local stock, customer support and technical support in most industrial nations utilizing automation products within the next 3 years.
Customer ServicePhone: 1-877-774-EASY
Customer Service Hours: 6:00 am to 8:00 pm CST
What do customer
Tech Support Kudos
I’d like to thank Adam Spiegel for spending the time he did with me to help resolve some of the questions and issues I had programming my system.
- New York, NY
I LIKE TO WORK WITH THIS EZ TOUCH, GOOD TECH SUPPORT AND VERY USER FRIENDLY
- Chickasha, OK
Customer Svc.. & Tech Support
I was happy with the fast service and on time tech support of your company. I had problems with the program, not your fault, and was overwhelmed by your patience and ability to help with the install.
- Conyers, GA
EZ3 Series 6" TFT Color
I was very impressed with your tech support guy's knowledge and ability to work with a customer who is not very knowledgeable about your soft/hardware and get me back up and running so quickly
The support by Tom on the phone was exceptionable ! THANKS !
- Purgitsville, WV
I received good tech support on the HMI understanding flash memory.
- Lancaster, PA
As always I get great customer and tech support. Items always are shipped quickly.
- Lancaster, PA